Exchange, Returns and Refund
As a family built business, we want all customers to be pleased with their purchases, tell their friends and family about us and re-order from us frequently.
Occasionally though, something may not fit or a color may not be liked.
We offer our customers 30 days to refund or exchange any items that they have purchased from Trending Now TShirts.
During the holiday season, any items shipped between November 25 and December 25 have a 45 day return policy.
When you place your order, upon receipt of your package, you’ll find that you have an invoice included. On the invoice is a toll free number.
If you need an exchange or refund, please call the toll free number listed and one of our customer service team members will be happy to assist you in either a refund or exchange.
To give you a basic overview of our standard return policy -
To be eligible for a return, your item should be unworn.
Occasionally, even with best efforts, something may be defective. If that is the case – for example, you have laundered your t-shirt and find the material has come unsewn under the arm. Then we will provide an exchange for you .
Once your item has been shipped back to us, we will issue a refund to the credit card that was used on the original transaction.
Some banks and credit card companies take longer to process than others. We are happy to check on any pending refunds after 10 business days have passed.
We do ask that you check with your bank or credit card company first as in most cases, the amount is sitting on their end and just hasn’t been moved from their pending status to your account.
Thank you very much for taking the time to read our return and exchange policy.